Beamed

Team Support
Team Support

We see the importance of both before and after sales services as the key to our success, in order to proactively serve our customers and minimize as much down time as possible. Therefore we emphasize on selecting the best personnel in their respective fields, and provide continuous training to further improve and update their knowledge so that we could achieve target in terms of Maximum Customer Satisfaction.

Sales Team

Due to the fact that our products are “High Technology Medical Equipments”, our sales personnel are recruited with Bachelor of Medical Science as minimal requirement. This is to make sure they have the basic knowledge in the Technology and basic in Medical Science, so that they are able to explain and offer exactly what our customers need. Moreover, our sales personnel are regularly trained by experts from our suppliers to make sure they are up to date with the market and the latest technology.

Service Engineer Team

Having the machines ready to use at all time is one of the key success factors for our customers business. Our service engineers are therefore those who graduate from Electronics Engineering field with many years of experience and are directly trained by our suppliers with awarded certification.

Our Technical support team offers the following:

- Installation and advice on how to use and maintain the machines accordingly   to the manufacturer’s standard of safety.

- Regular service maintenance to make sure the machines is always
  ready to use.

- 24 hour technical support and repair is our standard protocol (Bangkok and    surrounding area only)

 

We have a special service maintenance package to help make sure your machines are always ready for use and maximize the life of the machines enhancing your ROI.

For more details please contact our team at sales@beamed.co.th ,
service@beamed.co.th or clinical@beamed.co.th
Call Center 02-6739750

Clinical Team

Our highly qualified Clinical team or “Product Specialist” are Medical Science graduated who will offer advise on how to use our products as well as the different parameters, and the techniques required to get the best efficacy without any complications. Our Clinical team is also regularly sent for training on both domestic and international courses so that our customers can rest assured that they will be supported by the best in the field.

Our Clinical support includes the following:

- Provide techniques on how to use the machines and its equipments     properly

- Provide the best suitable parameters for each applications for the best    efficacywithout any complications

- Provide regular update on new technique and new applications so that    our customers can maximize their return on investments